Jul

29

Dreamweaver CS4 crashes on startup (another solution)

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So if you are experiencing this problem with Dreamweaver here’s a few good places to start troubleshooting:

I struggled with this problem for about a month. I found a lot of “solutions” but none of them worked for me. Boy was I frustrated.

I also contacted adobe support with no luck. Here’s the mail:

“This problem started about a month ago. Until then it worked just fine. When I try to start DW it loads just fine until “initializin files”. Then it just freezes and comes unresponsive. I have even tried uninstalling and reinstalling but the problem remains the same. I am totally lost. I have tried everything including this http://forums.adobe.com/thread/417116. No luck so far.”

Finally I found a solution. For me removing the “configuration” folder was not enough. I had to remove the “Sites” from Windows registry to get Dreamweaver working again. So here is what I did (Windows XP):

  1. Press Windows Button + R (Start menu -> Run)
  2. Type “regedit” and hit enter
  3. navigate to “HKEY_CURRENT_USER\Software\Adobe\Common\10\Sites” and remove it and all of its contents (it will be recreated when you start DW again, but notice that all “Sites” data will be lost. No files will be deleted though.)
  4. Your done

I am not sure if unistalling Dreamweaver is supposed to remove the entries from the registry automatically or not, but luckilly you can do it manually :) . Hope this helps.

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Comments

11 comments to “Dreamweaver CS4 crashes on startup (another solution)”

  1. ??????No Gravatar on July 31st, 2009 10:11 AM

    ??Dreamweaver CS4??????????????????????????

  2. thivyNo Gravatar on August 5th, 2009 12:26 AM

    hey i got similar problem with Flash catalyst.. any idea how i can fix this?

  3. Timo VirtanenNo Gravatar on August 5th, 2009 1:00 PM

    Sorry… don’t know about that.

  4. Andrew McIntyreNo Gravatar on November 19th, 2009 1:45 PM

    I have had the same problem with Dreamweaver CS4 – happens about once every 4 to six weeks. Removing the configuration folder solved the problem once for me. Other times I simply reinstalled Dreamweaver over the existing one. I will look at your sites extraction the next time it happens.

  5. RikNo Gravatar on January 11th, 2010 2:20 PM

    Thanks! I searched everywhere for a solution but none of them worked untill this one. Rik

  6. SebbNo Gravatar on April 10th, 2010 3:09 PM

    Man, you are my hero!

    Thank you indeed!!!

  7. jawadNo Gravatar on April 29th, 2010 9:23 AM

    Well Done! Many thanks… it worked!!!!!

    tried all other solutions on adobe forum etc but dint work. Thanks again.

  8. Sam DoyleNo Gravatar on May 16th, 2010 12:09 PM

    Just wanted to say a quick thanks for posting this, I was pulling my hair out as this problem started occuring an hour before an important deadline and your fix sorted me out.

    Thanks a lot!

  9. MainStWebGuyNo Gravatar on May 25th, 2010 3:59 PM

    I had the same issue with a slightly different solution. I’m running CS4 on OS X 10.4.11 and was having DW crash on every start up after trying to do a get for a decent sized site. I had to go in and rename my sites folder and cache file. When i would open DW it would try to update the cache and fail so when you re-open it after renaming stuff, make sure to hit stop on the cache update prompt.

    This seemed to work for me.

  10. Al LemieuxNo Gravatar on June 9th, 2010 3:44 PM

    Nope. Didn’t work for me.

  11. FredNo Gravatar on August 11th, 2010 10:37 AM

    I’ll buy you a beer! This is the only fix I tried (after many) that actually worked perfectly – thanks so much!

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